At SHINING COVER, your trust means everything to us. We want you to feel confident and excited about every purchase you make. All products sold on our platform are subject to quality checks by our partnered vendors to ensure performance, authenticity, and reliability.

Backed by clear policies, vendor accountability, and a responsive support team, we are committed to providing peace of mind from checkout through after-sales support.

For assistance at any time, contact us at support@shiningcover.com.

Order Cancellations

If your order has not yet been processed or shipped, you may request a cancellation by contacting our support team immediately.

• If the item has not shipped and the expected processing date has passed, a full refund will be
• If the item has already shipped, cancellations are not Returns may be requested under the 14-Day Refund Guarantee where applicable.

Cancellation Fees

• Before shipping: 4.2% PayPal transaction fee applies for change-of-mind or incorrect
• After shipping: Refunds apply to product price Shipping and PayPal fees are non-refundable.
• PayPal transaction fees are non-refundable according to PayPal

7-Day Dead on Arrival (DOA) Guarantee

If your product arrives damaged, defective, or non-functional, contact support within 7 days of delivery.

• Replacement or full refund after verification
• Return shipping covered by SHINING COVER

14-Day Refund Guarantee

Unused and unopened items may be returned within 14 days of delivery.

• Items must be in original packaging
• Return shipping is the customer’s responsibility

Warranty Coverage

• Most electronics include 1-year warranty (up to 2 years on select items)
• Repairs are free excluding misuse
• Customer covers shipping to service center; we cover return shipping

Final Note

At SHINING COVER, transparency, fairness, and trust guide everything we do.

Thank you for choosing SHINING COVER.